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Paypal return errors.

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Paypal return errors.

Postby mikeamcbrien » Wed Apr 03, 2013 1:51 pm

I just renewed my membership via the Paypal button rom the website and found 2 errors.

1. The text indicated that you should use the notes section of Paypal to give information, the notes section was not available for me to do this.
2. After the transaction, paypal attempts to forward the browser back to IBCbettas.org and i received the attached error.

Screen Shot 2013-04-03 at 9.47.55 AM.png
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Re: Paypal return errors.

Postby mikeamcbrien » Fri Apr 05, 2013 7:46 pm

Is anyone looking into this? Its nice to have the option on the site but the last thing we want is an incomplete or broken feature :D
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Re: Paypal return errors.

Postby Mopargrrl » Fri Apr 05, 2013 10:45 pm

I've forwarded it on to the website folks. I only handle the forum stuff.

admin@ibcbettas.org will go directly to the web admin person.
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Re: Paypal return errors.

Postby Cecilia » Sat Apr 06, 2013 3:38 am

Hi Mike,

The Admin and myself been working on the website the last few days and we are in the process of correcting these issues which you have addressed in the forum.
If you or anyone else should notice any future broken links or other issues please email those issues to: admin@ibcbettas.org
so that the issues can be addressed in a prompt manner.
Cecilia
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Re: Paypal return errors.

Postby mikeamcbrien » Sat Apr 06, 2013 3:58 am

So you prefer to e-mail directly opposed to posting in the website feedback section? I like to post it here so that others are not reporting the same issues.

Thanks for getting back to me.
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Re: Paypal return errors.

Postby Cecilia » Sat Apr 06, 2013 4:29 am

Hi Mike,

The feedback for this topic is on how to use the forum website not the website.
I feel that if there are main website issues that the admin should be the one you should be personally be addressing this to.
We do not always log into the forum every single day and we may not see post which pertain to areas that should be addressed.
If you or anyone else are experiencing any issues with the main website I would recommend that you contact our developer admin@ ibcbettas.org

Thank you,
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Re: Paypal return errors.

Postby mikeamcbrien » Sat Apr 06, 2013 4:52 am

Oh my mistake, I must have misread that - I thought it said forum or website, I even double checked that today - but I guess sometimes quickly reading can cause you to miss things :)

Can I suggest that you modify the description to avoid the chance of future issues, I think most people woudld consider the forum a part of the website, not a standalone website as it currently reads.

I'll make sure I email any future issues I find admin@ibcbettas.org. Thanks for the quick response.

-Mike
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Re: Paypal return errors.

Postby Cecilia » Sat Apr 06, 2013 2:21 pm

Hi Mike,

I will ask Christine if she can modify this topic section to : "Forum Feedback ONLY"
The forum is a stand alone section from the main site .
Also if you could copy me on any future issues you may do so by sending your emails to the following email:

websitecommittee@ibcbettas.org

We also test and address issues on the committee pertaining to website related issues.

Thank you
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Re: Paypal return errors.

Postby Daazyface » Mon Apr 08, 2013 2:21 pm

Hi Mike,

I checked the errors that you experienced when you renewed. It appears that some Paypal users have a "note" field and others have a "message" field. I revised the line on the website to reflect both.

As to the error message you received when you were to be redirected back to the website; WebJoe looked at the URL and it seems to be working correctly. I don't know if yours was an isolated case because we haven't heard from anyone else about this. If others are having a similar experience, I am sure they will let us know.

Sally
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Re: Paypal return errors.

Postby mikeamcbrien » Mon Apr 08, 2013 2:26 pm

Thanks Sally, I wont know again until next year :D
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